– Beginning of the revocation instruction for consumers –
Right of REVOCATION
You may revoke your declaration of the contract in writing (eg letter, fax, e-mail) within 14 days without giving reasons or – if the goods are delivered to you before the deadline – by returning the goods. The period begins upon receipt of this instruction in text form, but not before receipt of the goods at the consignee (in the case of recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information requirements pursuant to Article 246 § 2 in connection with § 1 paragraph 1 and 2 of the German Civil Code (EGBGB) as well as our obligations pursuant to § 312g Paragraph 1 Sentence 1 BGB in conjunction with Article 246 § 3 of the German Civil Code (EGBGB). The timely dispatch of the revocation or of the goods is sufficient to ensure the revocation period. The revocation must be sent to:
SET STANGE ENERGIETECHNIK GMBH
40764 Langenfeld, Germany
Tel. +49 (0) 21 73/399 37-0
Fax: +49 (0) 2173/399 37-20
Consequences of REVOCATION
In the case of an effective revocation, the services received at both ends must be returned and any benefits (eg interest) drawn. If you can not or do not return or receive the received performance as well as usages (e.g., advantages of use) or only in a deteriorated condition, you must make a compensation. For the deterioration of the goods and for drawn uses, you must only pay a compensation, as far as the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and the function. “Testing the properties and functioning” is the testing and try out of the respective goods, as is possible and customary in the store business. Package items are to be returned at our risk. You must pay the regular cost of the return if the delivered product corresponds to the ordered and if the price of the returned item does not exceed an amount of 40 Euro or if you at a higher price of the thing at the time of the revocation not yet the consideration or a Contractually agreed partial payment. Otherwise, the return is free of charge. Non-package items will be collected from you. Obligations to reimburse payments must be met within 30 days. The period begins for you with the sending of your declaration of revocation or the thing, for us with their receipt.
– End of the revocation instruction for consumers –
NOTES ON THE EXCLUSION OF THE RIGHT OF REVOCATION
The right of revocation does not exist in the case of the delivery of goods which are custommade or are clearly tailored to the personal requirements or when delivering audio or video
recordings or software if the delivered data carriers have been unsealed by you.
INSTRUCTIONS FOR BACKGROUND
The terms and conditions set out in this section (“Notices of Return”) are not a prerequisite for the effective exercise of the above right of revocation. Customers are requested to announce the return to the seller before return by telefon “+49 (0) 21 73/399 37-0” or Mail “firstname.lastname@example.org”. In this way, they enable the vendor to assign the products as quickly as possible. Customers are asked to return the goods as a prepaid package to the vendor and to keep the receipt document. On request, the Seller will reimburse the customer the cost of the transportation, if these are not to be borne by the Buyer himself. Customers are asked to avoid damage or contamination of the goods. If possible, the goods should be returned in original packaging with all accessories to the seller. If the original packaging is no longer in the possession of the seller, another suitable packaging should be used in order to ensure adequate protection against transport damage and to avoid possible claims for damages due to defective packaging.